Information Regarding the 2019 Novel Coronavirus
Do I need to Book a TeleCare Appointment before my COVID testing can be done?
Yes, book your telecare appointment with AFC Duncan. If there are no appointments available, please try the following day. We are seeing very high demand for COVID testing and are trying to make the process as safe and convenient as possible for our patients.
Do You Offer COVID-19 Rapid Testing?
Yes; However, availability will be dependent on test supply.
Do you test for Coronavirus (COVID-19)?
Yes, we test patients with symptoms and patients with known exposure to COVID.
Do you only test patients with symptoms?
No, we test patients with symptoms and patients who have been exposed to a person who has tested positive.
How Do I Get Tested?
Patients must complete a Telecare visit before being tested. Telecare appointments must be booked through our website.
What does it cost to get tested and/or will my insurance cover the cost?
Most insurances cover the cost of testing. If you don’t have insurance, there is currently a government plan in place to cover the cost of testing.
What information do I need to make a Telecare appointment?
You will need your driver’s license and Insurance card, access to a laptop, desktop, or phone to be able to have a Video Visit with our providers. If you don’t have insurance just mark “self pay” on the form.
How long before I get my test results?
We recently partnered with a local lab which is delivering results in about 72 hours.
Does it matter which location I book for my Telecare appointment?
If you need to be tested, we will then schedule the test to be conducted at the location most convenient for you.
What is the 2019 novel coronavirus?
The 2019 novel coronavirus, abbreviated as COVID-19, is a new disease, caused by a novel (or new) coronavirus that has not previously been seen in humans. Most cases of COVID-19 are mild, causing cold or flu-like symptoms.
How does the virus spread?
According to the CDC, COVID-19 is spreading through “community spread.” Community spread means people have been infected with the virus in an area, including individuals who are not sure how they were infected. The most likely method of human-to-human transmission is through tiny droplets spread by coughing and sneezing.
Am I at risk for COVID-19?
Possibly, the risk assessment may change daily as this is a rapidly evolving situation. For the latest updates, visit the CDC’s Coronavirus Disease 2019 website.
What are symptoms of COVID-19?
Per the CDC, fever, cough, and shortness of breath are the most common symptoms of COVID-19 and may appear 2-14 days after exposure. (Incubation period is based on what has previously been seen as the incubation period of MERS-CoV viruses)
What should I do if I feel sick?
Please stay at home if you believe you are sick. If you need to see a doctor, please call your local AFC Urgent Care and we will work with you and your state’s public health department to determine if you need to be tested for COVID-19. Per the CDC, if you suspect you may have COVID-19, you should not use public transportation or ride sharing services.
What is AFC doing in response to COVID-19?
Closely monitoring the situation
We are regularly following updates on COVID-19 from the CDC and communicating information to all of our providers and clinic staff as the CDC’s reporting and recommendations evolve.
Preparing our clinics
All AFC Urgent Care clinics are participating in pandemic drills so that our staff can ensure quality care is provided to any patients with potential Coronavirus exposure while keeping all clinic staff and other patients safe. For more information about AFC’s preparation, visit our Newsroom.
Providing educational information for keeping yourself and others healthy
At AFC Urgent Care, our primary focus has always been our patients. We want to make sure you have all the information you need to best take care of yourself and your loved ones. Click here for instructions from the CDC on what to do if you are sick.
What can I do to prevent getting sick?
- Avoid close contact with others who are sick
- Avoid touching your eyes, nose, and mouth
- Wash your hands often with soap and water for at least 20 seconds. For more information on hand washing, visit the CDC’s guide on hand washing.
- If you’re unable to wash your hands with soap and water, use an alcohol-based hand sanitizer with at least 60% alcohol content.
- Cover your nose and mouth with a tissue if you have to cough or sneeze, and wash your hands as soon as you can.
- Avoid all nonessential travel to areas that have widespread transmission. For up-to-date travel notices, visit the CDC Coronavirus Disease 2019 Information for Travel page.